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Re: Premiere 2019 v 13.0 crashes after 1 min

November 27, 2018, 3:21 pm
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Hi Wes,

 

It is like you forecasted - for dual gpu systems the Intel driver makes the difference in these days. I downloaded (manually) the newest Intel driver that was available yesterday. Installed - and the crashes with 13.1 are gone.

 

I am not sure if I have maximum perfomance. The rig seems to need to render where Premiere 2018 (and 2016 etc.) did not, although the Nvidia monitor cleary shows that GeForce 1060 is doing the work. But I am using very old Nividia drivers right now which I downgraded to in search for a remedy.

 

Thanks a lot, and I will keep you updated.

 

Ludwig

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Re: Premiere Pro CC Update Buggy- Delaying My Projects On A Massive Scale

November 27, 2018, 3:22 pm
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Hey Mo - I did this...but still all red. This is why I updated to 2019 in the first place. With Premiere 2018 intact, I updated to the latest OS and I was fine for a week or so...then all of the sudden I'm in the red when it was once yellow.

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Re: Theatrical film workflow

November 27, 2018, 3:22 pm
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We had folks posting here about setting up external fans blowing into the fan openings and sucking air out the venting side, or just plain taking off a side or something (don't know the case style) and sitting a fan blowing onto the computer.

 

Those things could cook GPU's right nicely to a toasty state, apparently.

 

Neil

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Re: A low-level exception occurred in: Adobe Scopes (Transmit:: CreateInstance)

November 27, 2018, 3:24 pm
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Proxies having a problem attaching to media

November 27, 2018, 3:24 pm
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Hi everyone,

 

I am having trouble attaching proxies in Premiere Pro CC 2019. The full res files were shot on a Sony FS7 with 8-channel Mono Linear PCM 24bit sound. I created the proxies using DaVinci with the audio settings set to same as source and mono.

 

I have 5 different days of footage that I made proxies for and all of the days link to the proxies just fine except for one, but there are no different settings that I can find that would separate that one day from the rest, and when I try to link my proxies I get a message saying "Proxy Media and Full Resolution Media must have matching audio channels."

 

I have tried making some test proxies for the defective day using Media Encoder and I have tried using some different codecs and settings but I always get the same error for this footage. Does anyone have any solutions?

 

Thank you!

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Re: Premiere Pro CC Update Buggy- Delaying My Projects On A Massive Scale

November 27, 2018, 3:26 pm
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Micehle what OS are you on?

 

Please don't say Mojave.

 

Endless issues with Adobe and Mojave. Safest is Sierra. I have tested a few of my Macs on High Sierra and Mojave but all my mission critical Macs are on Sierra.

 

I will sacrifice a little speed for reliability and stability

 

A half min more on a 30 sec render or 5 mins more on a 5minute timeline won't kill me but Mojave might lol
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Re: Premiere Pro 2019 Crashing and Now Not Functioning At All

November 27, 2018, 3:28 pm
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I'm surprised that resetting your preferences didn't fix that error! It's helped every other user who has gotten the alert "A low-level exception has occurred in: AdobeScope." Could you try clearing your media cache files as well?

FAQ: How to clean (delete or trash) media cache files?

 

I understand how frustrating this is and I can assure you there's a solution. We have an update coming out soon that will address some of the more recent issues with Premiere. In the meantime, if you share your computer specs with me, I'll personally reach out to our engineers and see what they have to say. I need your OS, GPU, CPU, the whole deal. Hopefully they have some knowledge about the software that I don't!

 

Thank you so much for your cooperation.

-Caroline

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Re: Theatrical film workflow

November 27, 2018, 3:31 pm
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Re: Theatrical film workflow

November 27, 2018, 3:35 pm
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The thermal design is quite different and Apple maintains its is thermally super efficient

 

I test a quad and a 6 core and both ran super hot on a 45 sec min AE render with the following effects added:

1. Optical Flares

2. Twixtor

3. Particular

4. Plexus 3

5. DFT Rays

6. Reflex DENoise

7. A little grading with Color Finesse

 

I dont trust these machines at all

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Re: Feature Request: Designated Intros and Outros

November 27, 2018, 3:35 pm
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Re: Premire Pro

November 27, 2018, 3:36 pm
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Re: How do i fix the stutter?

November 27, 2018, 3:44 pm
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The best option would be to reshoot with a tripod.

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Re: Morph Cut Not Working (Indefinitely Analyzing in Background)

November 27, 2018, 3:46 pm
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Doesn't appear to be fixed....  Really need morph cut today, latest CC 2019 version 13.01 and stuck on "Analyzing in background". Windows 10 Pro on new Dell Laptop.

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Re: Multiple moving areas of transparency

November 27, 2018, 3:47 pm
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Got it. You might try putting your stock scenery on Video Layer 1. Then place your interior car footage on V2 and duplicate your interior car footage on V3. Temporarily shy your V2 layer by clicking the eyeball. On your V3 layer draw your Opacity Masks but don't invert them. Now you should have the reverse of what you want. Unshy V2 layer and add the Track Matte Key from your Effects menu to this layer. In your video effects options under Track Matte Key go the drop-down menu titled "Matte" and select Video 3. Then below put a check mark in the box next to Reverse. See if that can get you any closer to what you want.

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Re: Constant Issues and Crashes

November 27, 2018, 3:48 pm
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Hi Helmholz%20Watson,

Are you free of these issues yet? I would try a test with a brand new project to see if the problem is still occurring. Install the latest version for that test. How does it work now? Let us know.

 

Thanks,
Kevin

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Re: Video not looping seamlessly after export from Premiere.

November 27, 2018, 3:49 pm
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Thank you David! I was able to export a large file from AE instead of AME, like I normally would, and then compressed with handbrake.

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Re: Cannot rotate bezier handles in timeline

November 27, 2018, 3:56 pm
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DMB28,

Which effect are you trying to manipulate? Let us know.

 

Thanks,
Kevin

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Re: A low level exception occurred in: adobe scope

November 27, 2018, 4:00 pm
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Re: Premiere Pro 2019 Crashing and Now Not Functioning At All

November 27, 2018, 3:55 pm
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Re: Adobe Media Encoder CC exports video with no audio (still in 2018!)

November 27, 2018, 4:05 pm
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Hi Marco,

If these are screen captures, often the audio is muxed, so Premiere Pro and AME cannot read it. You need to "demux" that audio before importing it. Several free programs online can help you with that. Demux the audio, import it, export it, then see if you have audio. Report back with results.

 

Thanks,
Kevin

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