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Most recent forum messages

older | 1 | .... | 9260 | 9261 | (Page 9262) | 9263 | 9264 | .... | 9385 | newer

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    Does it export without issues when MPE hardware is turned to software?


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    What are your export settings?


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  • 01/05/19--08:59: Re: Sequence
  • Premiere Pro is complex software.  Don't skip reading the manual.

     

    https://helpx.adobe.com/pdf/premiere_pro_reference.pdf


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    You know what I mean.

     

    I understand that you're frustrated and think that bug reporting in general doesn't work.

     

    The evidence belies that.


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    I recommend using Firefox.

     

    It's just better.


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    Your Preset in the posted image still says Custom, which means you're changing something, and that could be an issue.

     

    I'm suggesting you use the included Presets, which will appear with their name in the Preset column in AME.


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    Thanks, that is funny about the cell phones. Don't think that's the problem but good to know! They are externally powered drives. Still haven't figured out the problem.


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    I tried the renderer switch but it is too slow to actually use. If Adobe is going to take care of the bug when will that happen? It's January of 2019 and it's still not fixed. I need to be able to use the new Premiere because the old version is now giving me problems. How long until this problem really gets fixed? I would appreciate any helpful input on this issue.

    Thanks!


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    Kevin,

     

    I'm just starting a new project with new content.  I shoot with a Sony PXW FS7 & shooting 4K, 3840 x 2160, 30P, editing on a  1080/30P ProRes timeline.  I have exactly the same problem with long waits using the "G" key to modify audio levels.  I'm doing the modify in the viewer panel rather than on the timeline, but on the timeline the same thing is happening.  For a 7 minute 14 sec interview clip it takes about a minute before the "OK" button lights up.  Something is not right.  I had never run into this with previous versions of PP.  I'm running PP Version 13.02, build 38.

     

    thx...jw


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    How in Premiere pro to choose video the card?

     

    This was what helped me. I hope this helps you too.


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    Do you tried to install Apple Quicktime?  https://support.apple.com/kb/DL837

     

    If this doesn't work and you want cancel you subscribtion then take a look here:

    How to cancel your Adobe Creative Cloud plan or membership

     

    If this doesn't help you have to contact the Adobe support. This here is a public forum and not the Adobe support.


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    It seems that your drive is still sleeping when you open premiere.
    Try those 2 things for me.

     

    1- Close Premiere and re-open it after attaching and saving WITHOUT restarting your computer.
    2-  Open a new project, import a couple of files and create proxies for them. Store your proxies on an Internal drive, Save and close premiere and restart your computer.

     

    Both tests should not ask you to re-attach proxies. report back.


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    annalaireblack  wrote

     

    processor: 1.6 GHz Intel Core i5

    memory: 8 GB 1600 MHz DDR3

    graphics: intel HD Graphics 6000 1536 MB

     

     

     

    I'm surprised Premiere Pro runs at all with those computer specifications.

    It certainly can't handle Warp Stabilizer.


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    Being able to use earlier versions is one of the options of the programs. You can still work most things in 2017, thankfully.

     

    There are what, many thousands of users in 2019, and a smallish subset getting hammered like you. Would be a very difficult class action to even get accepted. So past that emotionally satisfying rant, give that info on your system, setup, media, and workflow.

     

    We peers here just might get you going. That's what this forum is for. UserVoice system is where you post trouble, to communicate with the engineers and upper managers who determine budgeting and engineering time.

     

    And we can listen to occasional rants also  ... we've all had our own, of course  ...

     

    Neil


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  • 01/05/19--10:30: Premiere pro crashing
  • When opening up premiere pro it takes a while but eventually opens. It will allows me to use media browser and it will allow me to select a video. However, when opening the video and try to bring it into the work space to edit sequencing, the colour wheel appears and the application becomes unresponsive and I have to force quit the programme. Screen Shot 2019-01-05 at 18.31.46.png


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  • 01/05/19--10:39: Re: Premiere pro crashing
  • More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840


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    For me, I can work back in 2015.3 (still have that loaded) ... but I do prefer 2019. Mainly for the new Lumetri stuff, the curves capabilities are great even though I've never been a big fan of curves. Some of the sound and graphics stuff also.

     

    Do hope your situation gets sorted though. The earlier versions can be good, but ...

     

    Neil


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    And ... has color awareness which Chrome totally lacks.

     

    Neil


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    Actually somewhat elegant there ... thanks for posting that!

     

    Neil


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