plz any help ?

i work in a dubbing company and we purchased a new digital betacam player recorder dvw 2000 machine and instaled it on a mac pro . when capturing a digital beta cassete i faced a problem and noticed that if i stoped capturing after aprox 10 min adobe says no capture frames detected but the file captured is saved in the folder and when i try to import it adibe says unsupportred file type knowing that my hard disk isnt full and have a lot of GB , plz any one can help?