Hi Jonny,
Thanks for reporting back. Sorry those fixes didn't work. Did you reach support yet? Is your case resolved? Let us know.
Thanks,
Kevin
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Re: crash on start
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Re: What format do I use to post on youtube so that IPhone and Androids can play it?
It really won't matter what you post up to YouTube, as they convert everything. If the videos don't play on phones, you'd probably need to talk to YouTube, or Google or Apple about why.
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Re: exporting video with normal settings but video plays buffered
Two things I noticed while scanning that screenshot.
1. Your output file name includes parentheses and an extra ".mp4". While they may not be causing your playback issue, I suggest removing both of those elements.
2. Your bitrate seems high. 65-80mbps is a lot. My initial guess is that the data rate is choking up the hard drive trying to read the file, causing the skipping in playback. Worth a try at lowering the data rate to ~10mbps and seeing how that goes.
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Closed Captions Not Working
I am trying to create a closed caption in premiere pro cc (trial version) but when I am in the captions tab, am unable to select the 'add' caption button. I have enabled the captions and have watched many video tutorials and searched the web for answers but there is nothing about why the 'add' caption option might not be available?
[Please choose only a short description for the thread title.]
Message was edited by: Jim Simon
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Re: audio markers
What version? (Help>About...)
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Re: exporting video with normal settings but video plays buffered
Sorry i do not know the correct word for it, the video seems like it does when you are trying to watch a video online but it buffers. The video dosnt stream 100% through and keeps skipping
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Re: exporting video with normal settings but video plays buffered
Your export settings (resolution and in particular, frame rate) do not match the sequence. Correct that.
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Re: Premiere Pro 2014: Syncing Settings Failed
Hi Samuel,
Sync Settings is not working correctly for everyone right now. It's a Creative Cloud issue and is scheduled for a fix soon. Sorry if this is causing you any workflow issues.
Thanks,
Kevin
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Re: crash on start
Nope they still haven't answered. Is 45+ minutes a normal wait time? It's still not fixed.
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Re: Premiere Pro 2014: Syncing Settings Failed
Hey Kevin,
Thanks for checking in. As per my second update at the top of my post (is it better etiquette to place updates at the bottom?), the sync managed to come through after awhile. It seems to be an intermittent issue. Cheers.
Samuel
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Re: Audio "distance noise"
I can't think of any.
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Re: crash on start
UPDATE: I found that its getting caught up on "GPU sniffer". Any leads off of that?
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Updated to 2014 and now .MOV DSLR files are unsupported
Hi dudes - I've been working on a commercial at work with Premiere CC 2014 and have a 2nd proof deadline tomorrow morning so I've taken a copy home with me. I had to update CC to open the file and suddenly I can't re-link any of the DSLR footage as it says it's unsupported, dosn't show in media browser and can't import either. A-cam stuff was all F55 and links fine. Oh and also I can still open all file formats including .MOV inside of CS6 (but obviously not the project file). Can anyone offer any advice or has anyone had a similar issue? Totally screwed if this doesn't work (also got another Premiere problem on another thread so this makes things even worse). I'm a big lover of Adobe products but it seems like every other week I have issues with Creative Cloud in one way or another and I dare not add up the amount of money I've lost over the last couple years due to virtual cock-ups. Adobe customer services rarely seem capable of solving any issues (or at least none of the people via the chat function - I can never get through on the phone) so I'm turning to the wonderful community You would be a god to me if you can help me out of this mess
ps. just for added funzies, I was going to uninstall and re-install via the Creative Cloud application and after uninstalling it still says "up to date" and hasn't reverted to being installable again. Great
Pps. Ha! Even better... it turns out you can't add "2014" as a tag in the discussion tags. Winning today
Thanks in advance dudes!
(a very desperate) Kraig x
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Re: Premiere Pro 2014: Syncing Settings Failed
Thanks for reporting back, Samuel. How you posted was just fine.
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Re: crash on start
Hi Jonny,
What kind of video card do you have in your computer? AMD or NVIDIA Or do you have dual cards?
- If you have an AMD card, did you install CUDA drivers by mistake?
- Do you have an AMD card and then installed BlackMagic DaVinci Resolve?
If so, see this blog post: Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs
Thanks,
Kevin
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Re: exporting video with normal settings but video plays buffered
Still dosnt work.. when i save it in quick time it works fine but i need it in H.264 and when i save it under that it 'skips'
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Re: crash on start
I am using a Nvidia 750 ti with the most resent cuda drivers. I think that is more then enough to handle Premiere Pro. Is the issue that it cant find my card?
P.S. I've had Premiere for about a month and a half now, and I'm using it to get a lot of my income and entertainment.
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Re: exporting video with normal settings but video plays buffered
"Still dosnt work"
You haven't specified what you tried. We don't know what it is that didn't work. The more informative you are with what you're doing, the more we know and can potentially help.
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Re: crash on start
Hi Jonny,
I know you said "latest" but what is the exact version number of the NVIDIA drivers that are installed?
Thanks,
Kevin
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Re: Green frames when exporting from CC 2014
Temporary solution for this was "export xml" after all. I had to disable all graphics and textlayers and delete colorcorrections, and flatten multicam, so i had to redo all grading ja graphics stuff in older premiere after importin FCP xml. But got the work done in time. Won't use cc 2014 in near future unless someone figures out what is wrong with green frames. (well actually now im exporting from older AME, will she if the green frames pops out there too, wouldn't be too much surprised....)
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