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Re: A low level exception occurred in: ImporterMPEG (Importer:37)

Only this on mine no "Enable accelerated H.264 Decoding" but no change even with this un-ticked.

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Re: A low level exception occurred in: ImporterMPEG (Importer:37)

I don't think your CPU supports accelerated H.264 decoding

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Re: Premiere Pro Directory Access Error

For sure this was the first thing i did.

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Re: A low level exception occurred in: ImporterMPEG (Importer:37)

If it was working on previous versions, roll back, I don't think this version of Premiere on this generation of your CPUwill handle H.264 files normally ... are you on the latest premiere pro update...

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Re: A low level exception occurred in: ImporterMPEG (Importer:37)

From Adobe help concerning the latest update and hardware acceleration : Hardware acceleration updates Hardware-accelerated H.264 and HEVC decoding on Mac Hardware-accelerated H.264 and HEVC decoding...

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Re: A low level exception occurred in: ImporterMPEG (Importer:37)

or since your files open on after effects and media encoder, export them from there to different formats keeping the same settings and preserving quality

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Adobe Premiere Pro CC Freezes

Hey there..hopefully someone is able to help me out! I am using Ppro CC (version 12.0.1) on PC (Core i7   3.4 Ghz  16 GB RAM  GeForce GTX 980). Each time I drag a footage or a photo from my project...

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New Update is buggy as hell (12.1.2 build 69 ) Adobe WTF??

Ok Adobe.... Playing back clips on timeline is super laggy now, EVEN WITH PROXY's! Lags, hick ups, takes for ever to start playback! Playback resolutionis on 1/2!  I mean like WTF?How can you mess up...

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Re: Losing Color in Exports

For my 2.5 D animation movie I use Pr CC 2018. Here some two (the second group at the middle) shots (a sky night - with light), all with the same export settings H264. Except the two last with IRE 109...

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Re: Premiere freezes when switching modules and/or re-arranging workspace to...

Hi,Sorry for digging up this old post but I'm experiencing a similar issue when switching from one multi-monitor-layout to my custom one. It occurs mostly when opening old Projects (from ~2016) that my...

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Re: Multicam editing with captions

Hi LostFeliz,  Do you still need help with this?Let us know. Thanks,Rameez

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Re: Crazy Sound bug: Clips are working, project sound missing on preview and...

Hi christianb,  This issue has been fixed in the latest update of Premiere Pro CC. The version is 12.1.2. Bug fixes in Premiere Pro version 12.1.2 Thanks,Rameez

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Re: Eyedropper/Color Picker Not Working in Lumetri Secondary Color Correction...

Hi DM7700,  Did the suggestions given above help at all?Let us know if you still need assistance. Thanks,Rameez

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Re: "Relink other automatically" not working

Hi all,  Have you updated Premiere Pro to version 12.1.2? Let us know if you're still having this issue after the update. Thanks,Rameez

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Re: impossible d'importer des média de type vidéo dans première pro cc 2018

Hi tuturv12437846,  Did Vidya's suggestion help at all?Let us know if you still need help with this. Thanks,Rameez

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Re: CHOPPY AND BLURRY VIDEOS

Hi ,  Sorry to hear about your issue!Please provide more details about your computer configuration and OS. What's your playback resolution? Thanks,Rameez

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Re: Error message when saving a project

Hi benjaminr,  Did Save As work? Thanks,Rameez

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Re: Premiere Pro Chancing Music

Hi Multi_Oyuncu,  The video is unavailable. Could you try to rephrase your problem? I didn't understand it. You can also write in your native language. I'll use Google Translate to understand the...

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Re: Premiere Pro crashing on both Macs when opening any project.

Another update. If I start a project from scratch, I can complete it right up to render. However, once I try to queue the project in Media Encoder it all falls over, Premiere and Media encoder. At...

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Re: corrupt video and audio

Hi matthewd,  This is a known issue related to a recent Windows update. Please check this article for a solution: Green or purple streaks appear in the Source and Program monitors Thanks,Rameez

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