1st, please provide more information about versions... such as in the Information FAQ
2nd, copy from camera to computer hard drive according to instructions in http://forums.adobe.com/thread/1015001?tstart=0
3rd, make sure your project sequence and video match by doing this...
Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)
For CS5 and later, the easy way to insure that your video and your project match
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
-and a FAQ on sequence setting
4th, you need to allow audio conforming as it says in http://forums.adobe.com/thread/726693