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Re: Won't open after update

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From other discussion from yesterday (helped for me):

 

Hi All,

 

The following steps fixed the issue for few users. Please try:

 

1. Uninstall all 12.x version of Premiere Pro.

2. Backup the Preferences before next step(~/Documents/Adobe/Premiere Pro/12.0/Profile-USER)

3. Rename the following list of folders to Old_foldername.

   ~/Documents/Adobe/Premiere Pro/12.0

   ~/Library/Caches/Adobe/Premiere Pro/12.0

   ~/Library/Preference/com.Adobe.PremierePro.CC12.plist

   ~/Library/Saved Application State/com.Adobe.PremierePro.CC12.savedState

Note: All the above folders will be in the hidden library. Here are the steps to access it: Access hidden Mac OS library files

4. Empty trash

5. Reboot the machine.

6. Install the latest version(12.1)

 

Let us know the status.

 

Thanks,

Vidya


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